Returns and Refund

Welcome to 22 Yards ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website [https://in.twenty2yards.com/] (the “Site”), whether you're shopping in the India.

By using our Site, you consent to the practices described in this Return and Refund Policy.

At Twenty2Yards, we are committed to providing high-quality sports gear. If you are not fully satisfied with your purchase, please review our return policy below.

We offer a 7-day return window from the date of delivery.

  • 1. Returns

    Returns are accepted within 7 days of delivery, subject to the following conditions:

    • Item must be unused and unworn

    • Original packaging, tags, and accessories must be intact

    • Proof of purchase is required

    We reserve the right to reject returns that do not meet these conditions.

  • 2. Non-Returnable Items
    • Used or damaged items after use

    • Products showing wear and tear

    • Clearance or final sale items

    • Customized or personalized products

    • Innerwear or hygiene products

  • 3. Return Process

    To initiate a return:

    • Email us at info@twenty2yards.com

    • Share your order number and reason

    • Wait for approval from our team

    • Follow return instructions or pickup schedule

    Note: Returns without approval may be rejected.

  • 4. Return Shipping

    Free Pickup (if):

    • Damaged product

    • Wrong item delivered

    Other cases:

    • Customer bears return shipping cost

  • 5. Refunds
    • Processed within 5–7 business days after inspection

    • Refunded to original payment method

    • Shipping charges are non-refundable (unless our error)

  • 6. Exchanges
    • Defective products

    • Damaged items

    • Wrong product delivered

    Exchange is subject to stock availability.

  • 7. Late or Missing Refunds
    • Check your bank account

    • Contact your payment provider

    • Email us if unresolved

  • 8. Consumer Protection

    This policy complies with the Consumer Protection Act, 2019 (India).

  • 9. Contact Us

    Email: info@twenty2yards.com

    22 Yards
    The Malanje, Shop No. B-G6, F5, F6
    Near Purohit Thal Hotel, Jakat Naka
    Virar West, Maharashtra – 401303, India